of inbound calls go unanswered in home services
Source: Invoca Research
of callers who reach voicemail call the next contractor
coverage with Aureon managing your system
Where Is Your HVAC Revenue Going?
Every HVAC company has revenue opportunities that go uncaptured every day. Not because the demand is not there. Because the systems to identify and act on them are not in place.
After-Hours Calls
A homeowner’s AC fails at 9pm. They call you, reach voicemail, and call the next contractor on Google. That job is gone before morning.
Overflow Calls
Your team is handling customers. Another call comes in. Nobody picks up. The caller does not leave a message.
Calls Answered But Not Booked
Someone takes the call, takes a message, and promises a callback. By the time your team follows up, the homeowner has already booked someone else.
Unsold Estimates
Estimates you quoted and never heard back from. Most companies have dozens sitting in their CRM right now with no follow-up.
Inactive Customers
Customers who used you once and never came back. Not because they found someone better. Because nobody reached out.
Dormant Leads
Prospects who expressed interest and fell off the radar. They still need HVAC service. They just booked someone who followed up.
These are not hypothetical problems. They are happening in your business right now.
Aureon Recovers Revenue From Two Directions
Most AI receptionists only address inbound calls. Aureon works across your entire revenue lifecycle.
Your marketing and operations already created these opportunities. Aureon identifies them and acts on them before they expire. The economic value depends on your job mix and margins.
You Are Not Buying An AI Receptionist.
You are buying a customized revenue recovery system that works across your entire customer lifecycle.
A generic AI receptionist
Answers inbound calls only Takes messages or books appointments Covers one gap in your operation One-size-fits-all setup Cannot contact your existing database
If you are looking for a phone answering service, Aureon is not it. If you are looking for a system that identifies and acts on missed opportunities across your entire operation, that is what Aureon builds.
Live And Recovering Revenue In 3 Steps
Discovery
We analyze your inbound call handling, CRM data, lead volume, follow-up processes, and customer database. We identify your specific revenue leaks and quantify the opportunity.
Build And Deploy
We build a customized system around your business. Your services, service area, booking rules, escalation procedures, CRM integrations, and outbound workflows. Live in about 7 days.
Manage And Optimize
We monitor every conversation, review performance, improve the system continuously, and deliver clear monthly reporting. You see exactly what opportunities the system is identifying and booking.
5 Qualified After-Hours Appointments. Guaranteed.
We are willing to put the result on the line.
If your HVAC company receives at least 20 qualified after-hours calls per month, we will generate at least 5 qualified after-hours appointments within your first 90 days after the system goes live.
If we do not hit 5, we keep managing the system at no management fee until we do.
Who The Guarantee Is Designed For
20+ calls/mo
qualified after-hours volume
Dispatch capacity
ability to fulfill additional bookings
2+ years operating
existing customer database
Consistent inbound
organic, referral, or paid
What is a qualified after-hours call?
A legitimate inbound service opportunity from a homeowner or property representative within your service area seeking a service your company provides.
What counts as a qualified appointment?
A legitimate HVAC service opportunity that meets the booking criteria we agree on before launch and is accepted into your scheduling workflow.
Guarantee subject to agreed eligibility requirements, appointment capacity, system access, and client cooperation.
See If I QualifyKnow Exactly What Your System Is Doing
We do not report on AI novelty. We report on revenue outcomes.
Calls Answered
Qualified Opportunities
Appointments Booked
After-Hours Appointments
Leads Reactivated
Human Escalations
No vanity metrics. Just the numbers that show whether the system is doing its job.
What Is The Opportunity Actually Worth?
Enter your numbers. The estimate is yours, not ours.
Average job value
Uncaptured opportunities per month
Realistic recovery rate
25%Gross margin
35%These numbers are a starting point, not a promise. On the discovery call, we will use your actual business data to determine whether the opportunity is large enough to justify the investment.
Simple, Fully Managed Pricing
Standard
Fully managed revenue recovery system for HVAC companies
We build, deploy, manage, monitor, and continuously optimize your revenue recovery system. Everything is handled by Aureon. Your team does not manage the technology.
Custom system built for your HVAC operation 24/7 inbound call answering and qualification Appointment booking into your scheduling workflow Outbound revenue recovery workflows Live transfers for urgent or complex situations CRM integration Monthly performance reporting Ongoing optimization included
Larger or more complex systems are priced based on the requirements of your business.
FAQs
Don’t see what you’re looking for? Get in touch.
See If Your Business Qualifies
Your HVAC company may already have significant uncaptured opportunity. On the call, we will look at your inbound call handling, CRM data, lead follow-up process, and whether Aureon makes financial sense given your specific job mix and margins.
30 minutes. No obligation.